Hosting
Our leadership created the first OTM (then G-Log GC3) hosted service over 7 years ago. Building upon the lessons learned while managing OTM for many Fortune 500 production clients, we've created the most comprehensive and reliable OTM hosting solution available. Partner with us to leverage our expertise, allowing you and your IT staff to focus on your core competencies. Let MavenWire manage and protect your OTM instances. Managed hosting offers greater efficiencies, reliability, and range of services than hosting in-house or using co-location. Selecting the right host should be a matter determined by strategic choice.
Let MavenWire handle all your Hosting concerns because…
MavenWire is an Industry Leader in providing OTM/EBS Hosting Services.
- We developed the technical architecture of OTM.
- We developed the first OTM (then G-Log GC3) Hosting Datacenter.
- We have been managing OTM Hosting instances for longer than anyone else in the industry.
- Using our unique performance tuning knowledge, we make OTM run faster than anyone else.
- We utilize state-of-the-art datacenters, the same used by Yahoo, Google and world banks.
- Including ALL services you will need to run and manage the technical components of OTM.
- A custom-designed infrastructure for monitoring and managing OTM.
- In addition to our extensive Core Services, we offer a full suite of Extended Services capabilities, from functional implementation assistance to OTM customization and development.
- We offer a fair, all-inclusive price.
- We save you money by removing the cost of running the application in your own datacenter or IT department.
- Customers who subscribe to BPO or Hosting pay for the services as an Operating Expenditure, rather than a Capital Expenditure.
Core Services include:
- 24 / 7 service and technical support for Production
- Cutting-Edge Dell Hardware with 4-hour, on-site service
- Application-level SLAs
- Custom monitoring schemas through the entire technology stack
- Independent, 3rd-party site monitoring for redundancy
- Rapid hardware replacement
- Daily backups to tape
- Operating system patching
- Server and operating system hardening
- Security and intrusion monitoring and prevention
- OTM Installation and base technical configuration
- OTM CU (Cumulative Update) patching
- OTM Application Restarts
- Basic configuration changes to property files
- Installation of 3rd-party apps (PCMiler, RateWare, MileMaker)
- Single site-to-site VPN connection
- Dedicated Project / Account Managemen
- "My MavenWire" Customer Access Portal
- Real-time statistics for uptime and performance
- User-controlled restarts of non-production instances
Extended Services include:
- OTM ROD (Relational Offline Database) for Reporting
- Off-site, secure data replication
- Off-site replication and disaster recovery
- Oracle eBusiness Suite (EBS), Siebel and other app hosting
- Managed integration Services
- Application Support Contracts and Personnel
- MavenWire Consulting Services (MCS)
- Implementation and functional expertise
- Application Migration and Version Upgrades
- Integration Development and Design
- Oracle Reports development
- Screen customization and development
- Application and framework development
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