Hosting
Our leadership created the first OTM (then G-Log GC3) hosted service over 7 years ago. Building upon the lessons learned while managing OTM for many Fortune 500 production clients, we've created the most comprehensive and reliable OTM/GTM hosting solution available. Partner with us to leverage our expertise, allowing you and your IT staff to focus on your core competencies. Let MavenWire manage and protect your OTM/GTM instances. Managed hosting offers greater efficiencies, reliability, and range of services than hosting in-house or using co-location. Selecting the right host should be a matter determined by strategic choice.
Let MavenWire handle all your Hosting concerns because…
MavenWire is an Industry Leader in providing OTM/GTM Hosting Services.
- We developed the technical architecture of OTM.
- We developed the first OTM (then G-Log GC3) Hosting Datacenter.
- We have been managing OTM/GTM Hosting instances for longer than anyone else in the industry.
- Using our unique performance tuning knowledge, we make OTM/GTM run faster than anyone else.
- We utilize state-of-the-art datacenters, the same used by Yahoo, Google and world banks.
MavenWire offers more Core Services (included in our base cost).
- Including ALL services you will need to run and manage the technical components of OTM/GTM.
- A custom-designed infrastructure for monitoring and managing OTM/GTM.
MavenWire has the expertise to give you Extended Services.
- In addition to our extensive Core Services, we offer a full suite of Extended Services capabilities, from functional implementation assistance to OTM/GTM customization and development.
MavenWire is less expensive than the other options.
- We offer a fair, all-inclusive price.
- We save you money by removing the cost of running the application in your own datacenter or IT department.
- Customers who subscribe to BPO or Hosting pay for the services as an Operating Expenditure, rather than a Capital Expenditure.
We offer a premium service at a lower price.
We have real relationships with our customers.
Core Services include:
- 24 / 7 service and technical support for Production
- Cutting-Edge Dell Hardware with 4-hour, on-site service
- Application-level SLAs
- Custom monitoring schemas through the entire technology stack
- Independent, 3rd-party site monitoring for redundancy
- Rapid hardware replacement
- Daily backups to tape
- Operating system patching
- Server and operating system hardening
- Security and intrusion monitoring and prevention
- OTM Installation and base technical configuration
- OTM CU (Cumulative Update) patching
- OTM Application Restarts
- Basic configuration changes to property files
- Installation of 3rd-party apps (PCMiler, RateWare, MileMaker)
- Single site-to-site VPN connection
- Dedicated Project / Account Managemen
- "My MavenWire" Customer Access Portal
- Real-time statistics for uptime and performance
- User-controlled restarts of non-production instances
Extended Services include:
- OTM ROD (Relational Offline Database) for Reporting
- Off-site, secure data replication
- Off-site replication and disaster recovery
- Oracle eBusiness Suite (EBS), Siebel and other app hosting
- Managed integration Services
- Application Support Contracts and Personnel
- MavenWire Consulting Services (MCS)
- Implementation and functional expertise
- Application Migration and Version Upgrades
- Integration Development and Design
- Oracle Reports development
- Screen customization and development
- Application and framework development
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